Ecom Optimization, LLC, doing business as “Neurivo Co” (“Neurivo Co,” “we,” “us,” or “our”) operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”). Our Services are powered by WordPress, which enables us to provide a secure and seamless shopping experience.

These Terms of Service (“Terms”) apply to all users of the Services. They incorporate all additional policies referenced herein, including our Privacy Policy.

Please read these Terms carefully, as they contain important information about your legal rights, including warranty disclaimers, limitations of liability, and user obligations.

By visiting, accessing, or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use or access the Services.


SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you represent that you are at least the age of majority in your jurisdiction of residence or have provided consent to allow any minor dependents to use the Services on devices you own or manage.

To access certain features or place an order, you may be required to provide information such as your name, email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have full rights to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account.


SECTION 2 – OUR PRODUCTS

We make every reasonable effort to display accurate information about our products. However, product appearance—including colors and details—may vary depending on your device and display settings.

We do not warrant that product descriptions or other content are entirely accurate, complete, reliable, or error-free.

We reserve the right to modify product descriptions, discontinue products, or change quantities at any time. We may also limit product sales to specific individuals, regions, or jurisdictions.


SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Neurivo Co may accept or decline any order at its sole discretion. Orders are not accepted until we send a confirmation email.

Payment must be received before acceptance. Changes or cancellations may not be possible once processing begins. If we cancel or modify an order, we will attempt to notify you.

Purchases are subject to our Refund Policy.
You represent that purchases are for personal or household use only.


SECTION 4 – PRICES AND BILLING

Prices and promotions may change without notice. The price at checkout is the price that applies.

Unless stated otherwise, prices do not include taxes, shipping, customs duties, or import charges.

You agree to provide accurate billing and payment information and to keep it updated.

You represent that:

  • Your payment information is accurate

  • You are authorized to use the payment method

  • Your payment method will honor the charges

  • You will pay all applicable charges and fees


SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed. Delays may occur due to carriers, customs, or events beyond our control.

Title and risk of loss pass to you once the package is transferred to the carrier.


SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services—including branding, text, images, graphics, and design—is owned by Ecom Optimization, LLC or its licensors and protected by law.

You may use the Services for personal, non-commercial purposes only. Unauthorized use may violate intellectual property laws.

Neurivo Co, Neurivo, and related logos are trademarks of Ecom Optimization, LLC.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools we do not control. These are provided “as is” without warranties.

Your use of optional tools is at your own risk.


SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites linked through the Services. Use them at your own risk.


SECTION 9 – RELATIONSHIP WITH WORDPRESS

Our Services are powered by WordPress, but all transactions are between you and Neurivo Co. WordPress is not responsible for purchases made through our store.


SECTION 10 – PRIVACY POLICY

All personal information is governed by our Privacy Policy. Because WordPress hosts the platform, some data may be processed by third parties.


SECTION 11 – FEEDBACK

If you submit reviews or suggestions, you grant Neurivo Co a perpetual license to use them. You confirm you have the right to share such content.


SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct errors or cancel orders if information is inaccurate.


SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful or harmful activities, including fraud, harassment, malware distribution, or security breaches.


SECTION 14 – TERMINATION

We may suspend or terminate your access at any time. Certain provisions survive termination.


SECTION 15 – DISCLAIMER OF WARRANTIES

Services and products are provided “as is” without warranties of any kind.


SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Ecom Optimization, LLC d/b/a Neurivo Co is not liable for indirect or consequential damages arising from use of the Services or products.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Ecom Optimization, LLC d/b/a Neurivo Co from claims arising from your violation of these Terms or misuse of the Services.


SECTION 18 – SEVERABILITY

If any provision is unenforceable, the remainder remain in effect.


SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any right is not a waiver. These Terms represent the entire agreement.


SECTION 20 – ASSIGNMENT

You may not assign rights under these Terms. We may assign ours without notice.


SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where Ecom Optimization, LLC is headquartered.


SECTION 22 – HEADINGS

Headings are for convenience only.


SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Continued use constitutes acceptance.


SECTION 24 – CONTACT INFORMATION

Questions about these Terms should be directed to:

Neurivo Co
📧 support@tryneurivo.co
📞 516-212-4377